QUALITY POLICY
At DAFRE Civil Works, we are aware of the significance involved in managing public and private resources, and the direct impact that our management generates on people’s quality of life.
To ensure that our work builds lasting value and guides us toward achieving our objectives, the Management establishes and commits to acting under the following lines of action:
Strategic Focus and Compliance
Prioritize Customer and Stakeholder Satisfaction: Work to achieve the satisfaction of our customers and other stakeholders through the rigorous execution of our works and the provision of services that meet and, whenever possible, exceed their expectations for soundness and reliability.
Ensure Reliability: Ensure strict compliance with all legal, regulatory, and statutory requirements applicable to the construction sector, integrating risk-based thinking to anticipate and mitigate any potential deviations in our projects.
Operational Efficiency and Quality
Optimize Process Execution: Continuously improve the performance of our Management System through the quality, efficiency, and standardization of our operational and administrative processes.
Invest in Resources and Technology: Seek the availability of cutting-edge material and technological resources necessary to maintain technical quality and guarantee the on-time and in-full delivery of projects.
Human Talent and Culture of Value
Promote Team Development: Foster a positive work environment that encourages the development, continuous training, and active participation of all our collaborators, recognizing their essential role in the value chain.
Foster Continuous Improvement: Promote a culture of quality where innovation and the constant pursuit of optimization are the responsibility of all members of the Organization.
Management commits to disseminating, ensuring the understanding of, and periodically reviewing this Policy to ensure its continuous suitability to the company’s context and to ensure it serves as an essential guide for the achievement of all related commitments
